Frequently Asked Questions
Everything you need to know about your AM Store beauty journey.
Are your beauty products cruelty-free?
Yes, AM Store is committed to ethical beauty. 100% of our products are cruelty-free and have not been tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer samples with every order?
We love letting you try new things! Every order over $50 includes two complimentary deluxe samples of our best-selling skincare or makeup items.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your skincare products suitable for sensitive skin?
Many of our products are formulated specifically for sensitive skin. We recommend checking the full ingredient list on each product page and performing a patch test before full application.